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Back on
the job professions Home is where work is trends Once a farmer,
always a farmer
Editorial It's work as usual as the years roll on. The complaints are the same: the hours are too long, commuting is a headache with the distances lengthening and the muddle on the roads thickening; at the end of the grueling day there is no time left for rest, for socialising, for a living in the real sense of the word. The ultimate thought has remained constant: who wants to undertake work as work and not as an option for whiling time away. Yet there have been changes on the way. The gadgets and the devices as we so fondly call our aides are doing their bit to lessen the burden on our souls and bodies - so that we can utilise the time thus saved on, well, in most cases if not all, to maximise our production (professionally). The News on Sunday has been trying to map various trends with its start-of-the-year Special Reports. We are back on the job with a very predictable topic, to assure everyone of continuity - in the international, national and personal interest. The (white) collared lot In the corporate world every boss has a boss and every deadline is followed by another deadline. Short cuts thus are natural By Adnan Mahmood Khan The new shirt allowance was introduced as compensation for
unpaid overtime put in by professionals. The story goes that when an employee
stayed back really late, he could at least stop worrying about the
cleanliness of his shirt for the next day -- which stopped being an excuse
for coming in late the next day as he could simply go buy a new one and the
company would foot the bill for the new shirt. The new shirt allowance may now not be paid in practice as more companies make their white collared professional workforce put in extra hours without any added compensation. In the corporate world every boss has a boss and he has to show a performance to retain his job or get a promotion or increment. Managers are given tasks and they have to complete their assigned work within a tough and mostly impossible deadline. They have to meet their deadlines within a specific budget which means that the number of people that they have in their team is also limited. A manager, who keeps asking for more resources -- and thus more money, is seldom a popular manager with his bosses and this chain simply keeps on going. The manager answers to his general manager who has been given a deadline from the chief executive who in turn has to complete the project within the timeframe promised to the company board. The entire higher management, therefore, ends up pushing its subordinates to complete their tasks and projects in unrealistic timeframes -- which forces mid and low level professionals to put in late hours to complete their work. The private sector is all about maximising output from limited resources -- thus increasing the much touted efficiency that is supposed to be rare in public run institutions. This efficiency is usually at the expense of the professionals driving this so-called efficient corporate machinery. "The model might be efficient from the perspective of the firms and companies, but not from the professionals' point of view. This is not a sustainable model for a company's human resource and it increases the turnover rate considerably for a company if it continues to implement such policies," says Maimoona Rasool, an HR officer in a Lahore bank. 'If only!' and 'We wish!' are typical, contemporary responses to the story of the 'eight hour day' as employees increasingly find themselves working longer hours. Many people feel stressed as a result. The eight hour day was introduced to ensure workers could have what we call work/life balance. Today, most in the workforce wish to reduce their hours to have more time for life. It is no surprise, therefore, that most modern day professionals the world over consider switching over to self-employment as the most ideal career switch. "It is true that many multinationals come up with great retention policies which mostly focus on providing perks like cars, fuel and club memberships for their management. But despite these high priced retention policies many in the professional world prefer to opt out of being employed by anyone but themselves. The trend of starting up consultancies and private practices is on the rise as professionals enter into mid-level careers," explains Maimoona. "I thought I had enough with working for an organisation that told me when to work and when to stop working. There can be absolutely no creativity in doing that, for example I am most creative late at night and that means that is the best time for me to work, but if I did that while I was working for my last organisation, I would never be able to get to work in time in the morning. It only makes so much more sense for me to work on my own so that I can get the best out of myself and I am far more productive now than I used to be while I was employed at my last job," says Dr. Fakhar Khan, an IT professional specialising in programming. A lot of the modern day technology companies in the world are now focusing on results and projects with flexible office hours, but this is not always possible. "There are a lot of inter-dependencies which means that employees in a company need to all be working in the office at the same time. Flexible working hours are, therefore, not always an option -- except may be for a few small time technology companies," believes Maimoona. Dr. Fakhar now runs his office from home where he has employed a staff of four -- which may command a remark that his home is now his office. "I make more money, spend less time working and have so much more freedom to travel and have a better take on life in general," Dr. Fakhar tells TNS. At 40, Dr. Fakhar believes he's had his share of 'jobs'. "I don't think I shall ever work as an employee again. Being self-employed means I choose the kind of work I shall take on and what work I shall refuse. My advice to all mid-career professionals is to start thinking about ways of being self-employed as soon as possible. That is the best way to earn a living." And thinking about a clean shirt shall be the last of your worries.
It's a shift in reality and all said and done no one is complaining about the confinement By Zahra Hidayatullah Sitting here in my room well past midnight, I am typing in
this article. This is the time I have consciously chosen to work because I
can think more clearly without the clutter and noise of the day. There are no
phone calls dividing my attention and no calls to the table at meal times.
The day is done yet my work has officially begun. However, the only reason I can afford this luxury of choosing my own time of the day to work is because I work from home. I am not bound to a particular office computer where I must sit and work. Nor do I have to worry about waking up at seven in the morning and trudging off to office at eight thirty to be back home not before half past five. And with newspaper offices, the timings tend to get a bit wonky. With the rise of the Internet and email, modern life has taken a new twist. Conceptual realities have changed and societies have been altered by the shift in practical realities. With this new face of communication, work and study patterns have also been affected. In this complex age, where specialisation is the mantra, there is increased pressure at work and study levels in terms of an individual's performance. As large family units are dissipating and societies grow more and more individualistic, the number of responsibilities of a person have increased manifold. An individual must now depend upon himself for a great number of things. Bachelors working abroad and living by themselves have to cook and clean for themselves, while they earn a living too. Married couples need to look after their children. Efficient time-management and multi-tasking have become the need of the hour. A person needs to divide his or her time between home and family, work and friends, personal time and social time as efficiently as possible. This requirement has led to a paradigm shift in social realities. An increased number of people have started working from home. "As the traffic gets heavier on the roads, working from home has its own benefits. One does not waste time commuting," says Sarfraz Ali who works as a consultant for financial institutions. "You can spend more time with family and still get the same amount of work done if not more." Mr Ali spent most of his life being a banker. After retirement, he had no definite plans until he started consultancy as something he could work at from home. Different strokes for different folks. Faisal Hussain, a 31 year old bachelor who works as a marketing consultant in Washington DC, holds that working from home has given him the luxury of getting his cooking and cleaning done on a timelier basis. "Getting a chance to work from home has been a blessing for me," he says. "It allows me to multi-task and manages my time more efficiently. I can cook and get up to eat while preparing a presentation. I can drive to the dry cleaner and pick up my clothes whenever I want to. It has really helped in bringing down my stress level. I do not constantly have to battle heavy traffic and I can cut through all the unnecessary office politics and get down straight to work." One may wonder if working from home actually cuts down stress level. Although it may seem like a wonderful opportunity to be able to work and baby sit your children at the same time but then these professionals often experience what is known as loss of personal time. They have difficulties defining home time and work time. In situations like these, there are two extreme cases; either people end up working almost at all times or they get lazy and start procrastinating. They also appear to fall out of touch with current trade trends and run a high risk of losing the ability to work together in a team. It's an opportunity cost you pay for running a risk of becoming isolated in terms of developing new contacts or getting acquainted with new technology and learning about the latest tricks of the trade. Again staying at home, one also tends to miss the sense of camaraderie that develops with the colleagues in office and the adult conversation that is part of everyday life at the office. One may talk about games, politics, world affairs, or even discuss work, a privilege which stay-at-home professionals do not have. Despite these serious drawbacks, why is it that an increasing number of lawyers, architects, illustrators, marketing executives, consultants and even journalists prefer to work from home? "Well, apart from the fact that I have stopped losing time while commuting to my work-place, or trying to find a parking spot, the good thing about working out of my house is that I have specific tasks assigned to me which I am responsible for. There is no chance of getting entangled in odd jobs at the office that one ends up doing just because someone else conveniently looked over it," says Faisal. "Again I do not have to worry about small things like not going to office if I am sick." Saleha Alvi is a homemaker living in Chicago with two young daughters, aged 8 and 5. She owns an online store selling Pakistani export items to Western buyers. Her website has picked up in the last few months and she has had to travel to Pakistan on a more frequent basis until she can regulate her shipping system. "In this manner," says Saleha, "neither do I feel like I am ignoring my children, nor do I feel that I need to do something more substantial with my time. This online facility has balanced my life out perfectly." The role of economics is not to be ignored in bringing out this change in social realities. The buzzword is 'outsourcing'. As the labour in the West gets more expensive, technical work like software developing is being outsourced to Asian markets. Nowadays, it is most common for a programme designer to sit at home on his computer, design a programme, email it across and then confirm receipt of his email using a VOIP (Voice over Internet Protocol) telephone service. Now this is what is called changing lives.
The virtual workforce With the latest technologies out there, one can work right out of one's home or even the pocket By Aziz Omar The year 2006 witnessed a mountain load of business
conducted via technology based services. Billions of dollars worth of
products such as DVDs, portable music players, personal designer accessories
were bought through online shopping sites such as Amazon and eBay, with
levels reaching a frenzied peak with the Christmas and New Year period.
Online gaming has become big business, with competitions attracting gamers
from allover with prize money of around $ 50,000. In all this global hype of
personal technology based business activity, Pakistan has been slow to catch
up. Its been in only the last couple of years that alternative business
practices have emerged as a result of the proliferation of consumer
technologies such as cell phones, portable computers and access to high-speed
internet. Traditionally, there used to be only a handful of career options for a nascent professional, with ones such as medicine, engineering and business management commanding the most appeal. The transition from an academic to a professional phase in life was usually a mundane and typical process, one that involved a hit or miss approach. The flow of income was entirely through corporate, desk-based jobs that entailed putting in the daily grind. Correspondence with the potential employment offering companies was a slow, long winded process based on snail paced mail. Hopefuls would spend their waking hours waiting by the phone, praying that the next call would enable them to get recruited for their dream job. The introduction of the internet and cellular phone services in Pakistan in the early nineties enabled only limited personal communication due to slow networks and high tariffs. Even as the decade approached an end, the usage of such technologies had progressed little past the e-mail, chatting and the occasional call to and from cellular phones. It wasn't until the hooking up of Pakistan with the rest
of the world via a fiber optic link that network bandwidth was enhanced and
broadband internet became a viable option over the conventional dial-up
access. Companies based in North America and Europe had started to offshore their customer support services, especially to regions of South Asia due to the low labour costs, even that of skilled in this case. Call centers soon started to mushroom all across Pakistan, with the target workforce mostly consisting of eager teens fluent in English and wanting to make a quick buck. With high speed internet connections in the hands of the domestic user, either cable based or over telephone networks utilizing DSL technology, such customer support could now be delivered in the comfort of one's home. People with physical disabilities, housewives or girls with restrictions on office based employment and those with conveyance problems especially are able to benefit with this alternative form of employment. Aspiring teachers can now avail services of sites such as Tutors Without Limits coupled with voice communication tools such as Skype to coach students anywhere in the world. The option to set one's own available times, subject fields, especially rates has prompted Pakistani based teachers to offer their services for fees three or four times less than those asked for by their international counterparts. Unfortunately, the government of Pakistan has created many hurdles by deeming products such as Skype illegal, especially as by making calls to phones, the state-run PTCL had been losing revenue. Trading in stocks has always been perceived as a messy business, with scenes of hysterical brokers swapping shares amid a tumult of activity. Investors used to be hesitant in frequent buying and selling as it required long hours spent at the venue of the stock exchange, constantly monitoring the changing rates. The only feasible option was to either hold onto one's shares for an extended period or sell whenever the average price of the share was above the buying one. But this way would one would miss out on the opportunity of selling at peak levels during the day to day trading. However, since the past three or four years, trading in the Karachi Stock Exchange (KSE) has come within the reach of the domestic investor. A leading brokerage house initially launched an online portal providing a complete solution to one's trading concerns. Real-time states regarding one's portfolio and market rates are available to enable the retail investor to make a quick judgment and if needed, an instant execution of a transaction. Furthermore, the investor can now glance at the market rates whenever and wherever the need be on a cell phone based application that exploits the GPRS and EDGE networks. Usman, a student of B.Sc. actively uses his mobile phone and laptop with Wi-Fi (wireless internet access) capability to make and carryout trading decisions on campus. "I simply marvel at the way that I can give attention to my studies while simultaneously making money. What's more exciting is that I am able to apply economics and finance principles learnt in my courses in a real-world environment and get instant results!" Our society is slowly but surely becoming techno savvy, though there is a lack of really novel uses of technology at the individual level. Scenarios in other countries are turning more and more into like those out of a science fiction novel; what with planes and cars being developed to be operated without human input, the most likely cause of disasters, and instead by satellite based navigation systems. The government cannot keep on shutting out new technologies that empower people, just because certain monopolies are being threatened. It is only by embracing and understanding advances in science that the masses undergo true progress and societal evolution.
Once a farmer, always a farmer Change as a measure of time and effort saved is still to have an impact on some of the most essential things that we do. Take agriculture By Aoun Sahi When people cannot resist they adapt. And this is
precisely what they have been doing in the face of technology. But though
technology has revolutionised to a great extent how people live and work,
still there are some professionals who are managing with as few changes as
they can have in their work and still by and large maintain their same old
public image. A peasant may be using a lot new techniques and tools now but the primary school textbooks even now show him as wielding his ploughshare with the help of a pair of oxen or reaping his crop with a sickle. Though the modern-day farmer is as much away from his prototype ancestor as a tubewell is from a persian well, there are some things related to him that refuse to change. "It is true that the arrival of these new farming gadgets has made our life easy to some extent, but they do not reduce the time a crop takes to ripen as well as the hard work we have to put in to get everything going during that period," says Muhammad Rafique, 70, a resident of a village in district Bahawalnagar. Rafique says this makes farming a full-time profession. It
can never be a part time job. "Fifty years ago, I used to get up at
around 3am to go to the fields only to return after sunset" he tells The
News on Sunday. Today he has many new tools like tractors, tubewells,
harvesters etc at his disposal but even now he follows the same age-old
routine. He agrees that the the advent of machines is having a positive
overall impact on the agriculture "but they have little bearing" on
a farmer's life. "Per acre yields have increased manyfold and so has the
farmers' income but our work is as hard and challenging as it ever was,"
says Rafique. No amount of mechanisation, he argues, can allow a farmer the
luxury of operating from home. "He has to be physically there, on his
fields, even when they are being ploughed by a tractor or irrigated by a
tubewell," he adds. Rearing cattle is even tougher and as time passes is becoming even more so, says Maqsood Ahmed, a cattle farmer in Mandranwala, a village in Sialkot district. "Someone who rears cattle cannot have a holiday even on eids. It is a 24-hour job," he tells TNS. "In that sense, it is much more than a full-time job." A full-time job, he says, generally involves eight working hours six days a week. "But if you are rearing cattle you are working 24 hours, seven days a week, 365 days a year." Maqsood has been sleeping in his cattleshed since the day he bought his first buffalo some 15 years ago. "It is a very hectic routine to follow" he says but points out that he has no alternative. Even if and when he hires help to feed cattle, he ends up spending most of his day (and night) at his cattelshed. He thinks the introduction of technology, any technology, will little change his life. "Rearing cattle will always require a lot of human labour. There has been no change in it for centuries" says Maqsood. But agriculture and other professions related to it are not the only ones whose practitioners have seen few changes in the amount of physical effort and time their work requires. In fact, in all these jobs, the basic condition to be physically present on the workplace has not changed in the wake of technological revolution. And this is not true of old and traditional professions like farming and animal husbandry alone. Some relatively new professions, like driving, cannot be left to machines or cannot be outsourced. If you are required to drive a vehicle, you have to be on the wheel -- in person -- no matter how technologically sophisticate the machine at his command. True, technology has made his job easier but a driver cannot substitute his control on the steering wheel, or its lack, with latest navigation systems and automation. "New technologies some times can be awfully dangerous rather than being helpful," says Muhammad Tufail, a 45-year old driver with a private company in Lahore. For instant, he says, every new vehicle in the market claims to being the fastest but the fact does not help that technological breakthroughs making speedier vehicles possible are having having dreadful consequences for drivers. Muhammad Sharif, another driver, believes his work routine has changed little, technology or no technology. He has been driving a bus between Sialkot and Lahore for the last 25 years. "All those years ago, when I first sat on the steering wheel, the bus had a maximum speed of 50 kilometres per hour and all its functions were manual. Now I drive an almost fully automated bus which can run at a speed better than 100 kilometres per hour. During the early days of my career I used to spend all day in the driving seat. Even now this has not changed. In fact, in one way his work has become harder. In the slow days of the old, he would have a single two-way trip between the two cities but now the number of trips is quite often more than one. "This has increased the income of both the drivers and bus owners but if this is the change we are talking about I would rather like to do without it," he says. |
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