Just a month after Mark Zuckerberg introduced a new personal agent, Muse, Mark Zuckerberg has teamed up with a group of tech companies for a smooth induction of AI technology in the world of business.
Meta has joined forces with companies like Walmart and Stripe to publish a “personal agent protocol” – which is a standard to train AI bots on how to interact with business entities.
The chairman of OpenAI, Bret Taylor, in his interview with CNBC told "Companies will know when it’s a personal agent versus an actual person."
"For a lot of companies there’s a risk: you don’t want just a random bot that isn’t acting on behalf of a person to have access to this service,” Taylor note.
Also read: Sam Altman reacts to Andrew Garfield’s portrayal of him in 'Artificial'
“It is kind of chaos until such a standard exists,” he added.
As per the vice president of engineering and consumer products at Meta Superintelligence Labs and former technology chief at Stripe, David Singleton, the new "personal agent protocol" will let agents have access to customers' personal information, such as credit card details in order let AI bots work well, while keeping visibility for user to build trust.
"We’re defining rails that we hope personal agents and business agents can run over for the future," David claimed.
"If you think about email, it works great because it is a standard that everyone can use to talk to each other, and we think this is going to be quite similar" he added.
While claiming that new personal agent Muse is already " "growing rapidly" in the US, David noted, "What we’re finding is that people love using Muse for all kinds of things, things like signing their kids up for classes, finding and buying the best gifts, scheduling that dentist appointment that you have been putting off for six months."
"We need a mechanism to have it go faster and smoother," he added.
