A cyberattack at a service provider for check-in and boarding systems has disrupted operations at several major European airports including London’s Heathrow, the continent’s busiest, causing flight delays and cancellations.
Collins Aerospace, which provides check-in and boarding systems for several airlines across multiple airports globally, is experiencing a technical issue that may cause delays for departing passengers, Heathrow Airport said on Saturday, having warned of delays.
According to CNN, Brussels Airport and Berlin Airport were also affected by the attack, they said in separate statements.
RTX, Collins Aerospace’s parent, said it had become aware of a “cyber-related disruption” to its software in select airports, without naming them.
“The impact is limited to electronic customer check-in and baggage drop and can be mitigated with manual check-in operations,” RTX said in an e-mailed statement, adding that it was working to fix the issue as quickly as possible.
The attack has rendered automated systems inoperable, allowing only manual check-in and boarding procedures, Brussels Airport said on its website, adding the incident had occurred on Friday night.